Privacy Policy
This Privacy Policy describes how The Bowl ("we," "our," or "us") collects, uses, and shares information when you interact with us, including when you sign up for our SMS marketing list, submit a form on our website or via a Meta Instant Form ad, or otherwise communicate with us. By providing your information to us, you agree to the terms of this Policy.
1. Information We Collect
We collect the following categories of information:
- Contact information — first name, last name, phone number, and, where provided, email address.
- Marketing preferences — the promotion, offer, or form you signed up through, and your subscription status.
- Message history — records of SMS messages you send to us and we send to you, including replies and delivery status.
- Content submissions — links to social media content (such as TikTok videos) you submit as part of our promotions.
- Technical information — when you visit our website, we may collect standard information including IP address, browser type, referring URL, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To send you SMS messages relating to the specific promotion or offer you signed up for, including confirmation of your reservation, redemption codes, and follow-up messages.
- To send you marketing communications about The Bowl, including future promotions, events, and menu updates.
- To verify eligibility and prevent duplicate signups across our promotions.
- To review content submissions for promotional programs.
- To comply with legal obligations and enforce our terms.
- To analyze the performance of our marketing campaigns in aggregate.
3. SMS Communications
By providing your phone number to us, whether through a Meta Instant Form, a form on our website, or by texting one of our keywords, you consent to receive recurring marketing text messages from The Bowl at the phone number provided, including messages sent by automated technology. Consent is not a condition of any purchase.
Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe. Reply HELP for help. For SMS-related questions, contact us at the email address in Section 10.
4. How We Share Your Information
We do not sell your personal information. We share your information only in the following limited circumstances:
- Service providers — we use third-party services to send SMS messages (SlickText), process Meta Lead Ads (Meta), and manage automation (n8n). These providers process your information solely on our behalf and under obligations of confidentiality.
- Legal compliance — we may disclose information if required by law, subpoena, court order, or to protect our rights or the safety of others.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the terms of this Policy.
5. Data Retention
We retain your information for as long as you are subscribed to our SMS list plus a reasonable period after unsubscription to comply with legal obligations, resolve disputes, and enforce our agreements. If you unsubscribe from our SMS list, we retain your phone number on a suppression list to ensure we do not send you further marketing messages.
6. Your Rights and Choices
You have the following rights regarding your information:
- Unsubscribe from SMS — reply STOP to any of our messages at any time.
- Access and correction — you may request access to or correction of the information we hold about you by contacting us at the email address in Section 10.
- Deletion — you may request that we delete your information, subject to any legal obligations we have to retain it.
Residents of California, Nevada, and other states with applicable consumer privacy laws may have additional rights, including the right to know what information we collect and how it is used. To exercise these rights, contact us using the information in Section 10.
7. Children's Privacy
The Bowl's services and promotions are not directed to children under 18, and we do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us and we will delete it.
8. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide notice through our website or SMS. Your continued use of our services after any changes indicates your acceptance of the revised Policy.
10. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or your information, contact us at:
The Bowl
Email: hello@thebowllasvegas.com
Location: Area 15, Las Vegas, Nevada